Problems with updating Google Spreadsheet

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    KarlBodin
    Asked on February 13, 2016 at 12:57 PM

    Greetings,

    I have my form connected to a google spreadsheet.  The spreadsheet hasn't updated with on of my submissions.  Her name is Celia Swart and she signed up on Friday yet she doesn't appear in the spreadsheet.

    How do I pull it across to the sheet?

    Thanks.

  • Profile Image
    jonathan
    Answered on February 13, 2016 at 06:24 PM

    Please try doing the re-integration process first.

    #1 Remove the existing Google spreadsheet integration on the form.

    #2 Save the form.

    #3 Integrate the Form to Google spreadsheet

    Save the form again. Then, check on your Google Docs account the spreadsheet integration if the missing submission is now available.

    Please let us know if this did not resolve the issue.

     

  • Profile Image
    KarlBodin
    Answered on February 14, 2016 at 03:46 AM
    Thank you for your help. The problem has been resolved!!!



    ...
  • Profile Image
    jonathan
    Answered on February 14, 2016 at 05:41 AM

    We're glad to be of help. :-) 

    Thank you for letting us know that all is good now.