What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Problems with updating Google SpreadsheetAsked by KarlBodin on February 13, 2016 at 12:57 PM
I have my form connected to a google spreadsheet. The spreadsheet hasn't updated with on of my submissions. Her name is Celia Swart and she signed up on Friday yet she doesn't appear in the spreadsheet.
How do I pull it across to the sheet?
Please try doing the re-integration process first.
#1 Remove the existing Google spreadsheet integration on the form.
#2 Save the form.
Save the form again. Then, check on your Google Docs account the spreadsheet integration if the missing submission is now available.
Please let us know if this did not resolve the issue.
Thank you for your help. The problem has been resolved!!!
We're glad to be of help. :-)
Thank you for letting us know that all is good now.