What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I upload a pdf file from my files?

    Asked by cheryl256 on February 13, 2016 at 01:00 PM
    upload form embedded pdf
  • Profile Image
    JotForm Support

    Answered by jonathan on February 13, 2016 at 06:29 PM

    Can you please clarify the process you were trying to do?

    Were you trying to upload a form to your My Forms? What form is it?

    There is really no option to upload external forms to your My Forms in your JotForm account.

    We will wait for your response.

  • Profile Image

    Answered by cheryl256 on February 14, 2016 at 10:46 AM
    I was actually trying to upload a pdf document...sorry that I said 'form'.
    Cheryl Smith
    Faith Formation Assoc.of St. John the Evangelist & Church of the
    Annunciation
    315-225-7437(c) 315-724-4347(St. John) 315-853-6139(Annunciation)
    csmith@syrdio.org
    1 Sherman St.
    New Hartford, NY 13413
    Find valuable resources at rcfaithquest.weebly.com

    ...
  • Profile Image

    Answered by Carina on February 14, 2016 at 01:10 PM

    I inspected your forms and you do not have any upload field on them. Are you trying to import a PDF form using the pdf import tool?

    If so are you receiving any error message? Have you tried more than one browser with the same results?

    We'll wait for more details to continue.

  • Profile Image

    Answered by cheryl256 on February 16, 2016 at 04:46 PM
    Yes, I would like to add a form for the applicants to read before
    submitting their registration. Is this possible?
    Cheryl Smith
    Faith Formation Assoc.of St. John the Evangelist & Church of the
    Annunciation
    315-225-7437(c) 315-724-4347(St. John) 315-853-6139(Annunciation)
    csmith@syrdio.org
    1 Sherman St.
    New Hartford, NY 13413
    Find valuable resources at rcfaithquest.weebly.com

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2016 at 05:58 PM

    You can use the PDF Embedder Widget to add a PDF document to your form that the end user will be able to read/review within the form itself.

    link: http://widgets.jotform.com/widget/pdf_embedder

    Here is a demo form that uses the widget.

    http://form.jotformpro.com/form/51863020628957?

    As you can see, there is a PDF embedded on the form that can viewed.

    Hope this help. Let us know how we can be of further assistance.