Why can't I upload a pdf file from my files?

  • cheryl256
    Asked on February 13, 2016 at 1:00 PM
  • jonathan
    Replied on February 13, 2016 at 6:29 PM

    Can you please clarify the process you were trying to do?

    Were you trying to upload a form to your My Forms? What form is it?

    There is really no option to upload external forms to your My Forms in your JotForm account.

    We will wait for your response.

  • cheryl256
    Replied on February 14, 2016 at 10:46 AM
    I was actually trying to upload a pdf document...sorry that I said 'form'.
    Cheryl Smith
    Faith Formation Assoc.of St. John the Evangelist & Church of the
    Annunciation
    315-225-7437(c) 315-724-4347(St. John) 315-853-6139(Annunciation)
    csmith@syrdio.org
    1 Sherman St.
    New Hartford, NY 13413
    Find valuable resources at rcfaithquest.weebly.com

    ...
  • Carina
    Replied on February 14, 2016 at 1:10 PM

    I inspected your forms and you do not have any upload field on them. Are you trying to import a PDF form using the pdf import tool?

    Why cant I upload a pdf file from my files? Image 1 Screenshot 20

    If so are you receiving any error message? Have you tried more than one browser with the same results?

    We'll wait for more details to continue.

  • cheryl256
    Replied on February 16, 2016 at 4:46 PM
    Yes, I would like to add a form for the applicants to read before
    submitting their registration. Is this possible?
    Cheryl Smith
    Faith Formation Assoc.of St. John the Evangelist & Church of the
    Annunciation
    315-225-7437(c) 315-724-4347(St. John) 315-853-6139(Annunciation)
    csmith@syrdio.org
    1 Sherman St.
    New Hartford, NY 13413
    Find valuable resources at rcfaithquest.weebly.com

    ...
  • jonathan
    Replied on February 16, 2016 at 5:58 PM

    You can use the PDF Embedder Widget to add a PDF document to your form that the end user will be able to read/review within the form itself.

    link: http://widgets.jotform.com/widget/pdf_embedder

    Here is a demo form that uses the widget.

    http://form.jotformpro.com/form/51863020628957?

    As you can see, there is a PDF embedded on the form that can viewed.

    Hope this help. Let us know how we can be of further assistance.