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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Upload error on Rich Text Editor

    Asked by givingdupage on February 13, 2016 at 02:46 PM

    The Rich Text-Editor on the Text Area field has an error with the Image Upload feature.  When clicking on Image Upload, I select a small jpg file, and I get the error message, "Position => 0".

    Page URL:
    https://form.jotform.com/60434984813158

    Screenshot
    image upload error rich text editor text editor jpg message select text area field
  • Profile Image
    JotForm Support

    Answered by jonathan on February 13, 2016 at 07:55 PM

    I was able to reproduced the issue as well on a test form.

    The upload image tool of the Ricth TextArea field is not functioning.

     

    I have submitted a bug ticket report to our higher team support already.

    We will let you know here once fixed.

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by liyam on March 25, 2016 at 11:31 PM

    Hello,

    It might have been missed out by the developer who added the rich text feature on text areas. We do not provide the feature for uploading images via text areas as of yet so I have to disable the button for now.  However, we'll keep you posted if we have updates on this matter in the nearer future.

    Thanks for your understanding and we apologize for this inconvenience.