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    How to send submission email to different email address after the submission is edited?

    Asked by chrispp10 on February 14, 2016 at 05:41 AM

    Is there a way, after an edit is made that another email can be sent out with the update fields 

    that would be great as well 

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    JotForm Support

    Answered by BJoanna on February 14, 2016 at 11:23 AM

    If I understood you correctly, you want to send email Notification to different recipient email address if submission is edited. You can achieve that by creating conditional email Notification. Inside of this guide you can find how to send Notification to a specific email address based on a selection:

    http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    For example, in case that some field (test field) will be blank when form is submitted first time and same field will be filled on edited submission, you can set your conditions like this:

    1st conditional Notification

     

    If test field is empty, send notification to person A 

    2nd conditional Notification

    If test field is filled, send Notification to person B

    Hope this will help. Let us know if you need further assistance. 

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    Answered by chrispp10 on February 14, 2016 at 11:52 AM

    This doesnt really help me 

    I need it to send to the same person after the edit the submission 

    Not sure how the conditions will achieve that ?

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    JotForm Support

    Answered by BDAVID on February 14, 2016 at 05:39 PM

    If you need it to send to the same person, then, the notification will be sent automatically again with the update:

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    Answered by chrispp10 on February 14, 2016 at 06:14 PM

    How exactly were you able to do this 

    I've been trying to implement this with no luck ? 

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    JotForm Support

    Answered by beril on February 15, 2016 at 02:52 AM

    I've cloned and tested your form. It seems you've update your email correctly.

    I've cloned and submitted the form. Then when I've checked my autoresponder I am able to see my {edit link} function as you see below:

     

    Here is how it works:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by chrispp10 on February 15, 2016 at 11:52 AM

    I do not think we are on the same page

    I am not receiving any emails after editing the link a second time @bdavid \

    I am not sure what you did to obtain this 

     

    What needs to happen is if a user submits the form a first time and they click on the edit submission

    if they successfully complete the application a second time, they should get another email with the updated field 

    What conditions should i use since it will auto send both if I set up two different auto responders

     

    beril all you showed me was the edit submission i need a second email yo go out

     

    Hope this cleared things up

     

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    JotForm Support

    Answered by BJoanna on February 15, 2016 at 12:26 PM

    Email Notification will be always sent when submission is edited. 

    Now if I understood you correctly you want that Autoresponder email is also sent when submission is edited. To achieve this you need to check Send on editing submission option inside of your Autoreponder email settings.

    Hope this will help. Let us know if you need further assistance.

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    Answered by chrispp10 on February 15, 2016 at 12:37 PM

    Thank you so much !!!!

    Thats what i was looking for that worked perfect thank you so much !

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    JotForm Support

    Answered by BJoanna on February 15, 2016 at 01:43 PM

    You're welcome.

    Feel free to contact us if you have any other questions. 

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    Answered by chrispp10 on February 15, 2016 at 02:11 PM

    If you have time if you could check my other questions below that would be greatly appreciated thanks 

     

    http://www.jotform.com/answers/771368-Recheck-ticket-purchases-before-submitting#7

     

    http://www.jotform.com/answers/767296-How-to-change-functionality-of-Ticket-Purchase-widget-to-act-like-radio-button-field#23

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    JotForm Support

    Answered by BJoanna on February 15, 2016 at 03:30 PM

    I saw that my colleague Kevin_G replied to you on both threads you provided. If you have any followup questions regarding those thread, please post your reply there.