What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If someone send form I don't get e-mail.

    Asked by dilektekin on February 14, 2016 at 10:09 AM

    While someone send form I don't get email. My email adress is in your site but I dont get email. Can you help me. I would like to get e mail. My email adress is "dilcen1998@mynet.com" 

    send form site email in
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    JotForm Support

    Answered by BDAVID on February 14, 2016 at 12:34 PM

    Your email address used for email notifications is not bounce list, and our mail logs shows good delivery: 

    Please check your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com