If someone send form I don't get e-mail.

  • dilektekin
    Asked on February 14, 2016 at 10:09 AM

    While someone send form I don't get email. My email adress is in your site but I dont get email. Can you help me. I would like to get e mail. My email adress is "dilcen1998@mynet.com" 

  • David JotForm Support Manager
    Replied on February 14, 2016 at 12:34 PM

    Your email address used for email notifications is not bounce list, and our mail logs shows good delivery: 

    If someone send form I dont get e mail Screenshot 20

    Please check your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com