Calculations Wizard stopped working

  • NippersD
    Asked on February 14, 2016 at 2:01 PM

    This form has been working flawlessly up until Feb 10th, then on a Feb 12th submission, it stopped calculating a summation of numerical entries.  I am not able to figure out why or how to fix it.  I've cloned the form for your testing, as the culprit form is in 'live' use.

    For your test, go to "Checklist" (page 2) and type in some numerical entries for the observations questions under PPE (positive and questionable)  It should calculate below.  The calculations should also tally all questions and display a total at the bottom of Tools and Equipment.  These total tally fields are used for an overall % score calculation which is brought back to page 1 under Feedback Session.

    Jotform Thread 772020 Screenshot
  • jonathan
    Replied on February 14, 2016 at 6:46 PM

    I was able to understand and see the issue as well when I checked your jotform https://form.jotform.com/60445291824961

    Calculations Wizard stopped working Image 1 Screenshot 20

     

    Allow me some time to investigate further what could be causing the issue. I'll get back to you shortly.

  • jonathan
    Replied on February 14, 2016 at 7:10 PM

    The calculation of Matrix row values can only work when using the Form Calculation widget.

    Calculations Wizard stopped working Image 1 Screenshot 50

     

    in the Form Calculation configuration wizard, you can select the rows you wanted to be calculated by inserting them.

    Calculations Wizard stopped working Image 2 Screenshot 61

    the final setup should be like this if you want to Sum the values

    Calculations Wizard stopped working Image 3 Screenshot 72

     

    here is a test form https://form.jotform.com/60446700079959

    Calculations Wizard stopped working Image 4 Screenshot 83

    You can try modify this on your form and use the Form Calculation widget instead.

    Please let us know if this did not work.

  • NippersD
    Replied on February 14, 2016 at 7:54 PM

    that works great.  Thank you so much.