What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    syncing to Reports to Cloud

    Asked by dele360 on February 14, 2016 at 02:26 PM

    I got my first form/report to sync perfectly with my dropbox. But I can't see my second report to my dropbox and it keeps telling me its already sync.

    Page URL:
    https://form.jotform.com/60444495448160

    Screenshot
    Reports syncing Reports To Cloud dropbox and first can't
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    JotForm Support

    Answered by Chriistian on February 14, 2016 at 08:26 PM

    I checked the URL that you have given (https://form.jotform.com/60444495448160) and it appears that the form has not been integrated with dropbox yet.

    To integrate a form with dropbox, please follow the instructions in this guide: Upload to Dropbox with JotForm. Once the integrations is successful, your form submissions will now upload automatically to dropbox. If you need further assistance, do let us know.

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    Answered by dele360 on February 15, 2016 at 09:46 AM
    Every time I try to change user for report 2 cloud I get this. Please look at the screen. Is there a way to change users?

    ...
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    Answered by victor on February 15, 2016 at 10:58 AM

    Sorry for the confusion. We are not fully understanding you. Can you please indicate exactly the step you are taking to produce the issue. I have again reviewed your form and also noticed that you did not integrate DropBox account.

    In a personal form i have, I was able to integrate the form correctly into dropbox.