- mzbarnesAsked on February 14, 2016 at 05:40 PM
I already remove the email to the bounce list i just want this know why is this happening and if we can prevent this from happening the emailaddress is email@example.com
- JotForm SupportChriistianAnswered on February 15, 2016 at 01:30 AM
I can see that the email address you have provided have already been removed from the bounce list. You can follow this guide to prevent emails from ending up on the bounce-list again: How to setup email alerts to prevent email bouncing related issues
You can also use Mandrill SMTP to send emails from your email address. Here's a guide that can help you set it up: How to use Mandrill to Send Emails From Your Own Email Address
Do let us know if you need further assistance.