Appointment Slots | Reset Weekly

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    Asked on February 14, 2016 at 06:24 PM


    I am trying to use the Appointment slots widget to allow customers to book a weekly class limited to 10 people. This is all working fine for the first week however I need to find a way to reset the available slots counter automatically each week.

    Any ideas?

    Thanks in advance for your assistance.

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    Answered on February 15, 2016 at 02:55 AM

    Resetting might cause problems in your Appointment Slots widget. The widget fetches existing submissions in your form and compares it to your available quantity. 


    If you have set "Monday" to have an available quantity of 10, but there's already a submission that has a "Monday" on it, then the available quantity will show 9. If you decrease the available quantity in the widget from 10 to 8. Then in the live form it will show 7, because an existing submission with that option is already present.

    With that, you cannot reset available quantity, what you can do is manually increase the available quantity.


    Week 1, you have set the available quantity to 10 and you have already reached that limit.

    Week 2, you need to manually set the available quantity to 20 (in case you have a weekly limit of 10), it will show that the widget has 10 new available slots. 

    Week 3, you need to manually set the available quantity to 30 (in case Week 2 also reached its quota). 

    And so on...


    The widget is dependent on the number of submissions you have on that form that is associated with the options or items you have in the widget so it is not possible to reset the quantity. But you can manually adjust the available quantity.

    Do let us know if that will work.