Unable to receive password reset email

  • Profile Image
    Katrin Soellner 
    Asked on February 15, 2016 at 04:52 AM

    Ich habe mein Passwort vergessen. Ein neues Passwort beantragt, aber ich bekomme keine E-Mail.

  • Profile Image
    Jan
    Answered on February 15, 2016 at 06:57 AM

    Your email (Tierheim-Pl****@t-online.de) is in the bounce list. It is the reason why you are not getting emails from JotForm.

    I have now removed your email in the bounce list. Let me request for a password reset email again. Please check your inbox, junk mails or spam folders.

    Thank you.

  • Profile Image
    Katrin Soellner 
    Answered on February 16, 2016 at 11:59 AM

    please reset my passwort again...

    thank you

  • Profile Image
    Jeanette
    Answered on February 16, 2016 at 03:46 PM

    Such email address is not in the bounce list, please click on "Forgot Password" link in order to get a message with a password reset link.