What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to receive password reset email

    Asked by Katrin Soellner  on February 15, 2016 at 04:52 AM

    Ich habe mein Passwort vergessen. Ein neues Passwort beantragt, aber ich bekomme keine E-Mail.

    Page URL:

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    JotForm Support

    Answered by Jan on February 15, 2016 at 06:57 AM

    Your email (Tierheim-Pl****@t-online.de) is in the bounce list. It is the reason why you are not getting emails from JotForm.

    I have now removed your email in the bounce list. Let me request for a password reset email again. Please check your inbox, junk mails or spam folders.

    Thank you.

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    Answered by Katrin Soellner  on February 16, 2016 at 11:59 AM

    please reset my passwort again...

    thank you

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    JotForm Support Manager

    Answered by Jeanette on February 16, 2016 at 03:46 PM

    Such email address is not in the bounce list, please click on "Forgot Password" link in order to get a message with a password reset link.