What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to create Fillable PDF form

    Asked by IntouchGames on February 15, 2016 at 10:36 AM

    Hi. Is there a problem with creating PDF versions of the forms as I can't seem to successfully do this today as it keeps just saying 'waiting' 

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    JotForm Support

    Answered by BJoanna on February 15, 2016 at 11:56 AM

    When tried to create Fillable PDF form from your form http://www.jotformeu.com/form/60433422326345 "Working" message was loading and loading and Fillable PDF form was never created. I was also able to replicate mentioned issue on my cloned form. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    If you have issue with some other form, please provide us ID of that form. 

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    JotForm Support

    Answered by mustafa on February 16, 2016 at 03:53 AM


    Apologize for the inconvenience, you should be able to download your PDF form now. Thanks for your cooperation.