What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What do we have to do on the Jotform side to get this to work from with

    Asked by Chris B on February 17, 2012 at 02:21 PM

    What do we have to do on the Jotform side to get this to work from within the interface. OR is this just a manual change that can be made when embedding or linking to our Jotforms?



    This is a re-post of a comment on How to use Custom Domains with Jotform

    JotForm
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    JotForm Support

    Answered by Mike_T on February 17, 2012 at 05:49 PM

    Hello Chris,

    You are right, for now this is just a manual change that can be made on embedding stage, and you can not link your domain through JotForm interface.

    However, according to our newsletter "We have just launched a simple version of this feature, and we are planning to improve it in the next few days."

    Unfortunately, I do not have any additional information at this time.

    Please feel free to contact us if you need any further assistance.

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    JotForm Founder

    Answered by aytekin on February 18, 2012 at 02:44 AM

    Currently, you do not need to do anything on the JotForm side. It will work with any domain you assign. This might change in the future, but if it does, we will make sure existing domains does not break. 

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    Answered by communityworks on June 11, 2013 at 06:53 PM

    Hey I just want to make sure I undestood correctly. by changing the CNAME and DNS record the form can now be view at my custom domain (i.e. www.mycustomdomain.com)

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    JotForm Support

    Answered by Welvin on June 11, 2013 at 11:09 PM

    @communityworks,

    It's not changing your CNAME and DNS Records. It's by adding DNS Record to your DNS Editor. The domain should also point to form.mycustomdomain.com

    Example: http://form.welvin-rc.com/

    Thanks

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    Answered by Keystonemerch on November 11, 2013 at 09:43 PM

    Could you have form.mycustomdomain.com/username/ a form name (instead of ID)?

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    Answered by Keystonemerch on November 11, 2013 at 09:43 PM
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    Answered by khrisell on November 11, 2013 at 10:15 PM

    Hello Keystonemerch,

    Please open a new thread for your new question using this link http://www.jotform.com/contact. So we can better track the issues, requests and solutions users are having. Also, to assist you better and avoid confusion.

    Thank you for understanding and looking forward to assist you further on your new thread.