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masmudiformAsked on February 15, 2016 at 11:47 AM
My forms still over cuota, i allready payed the bronze acount
http://form.jotformpro.com/jsform/40476765765973
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BJoannaReplied on February 15, 2016 at 1:12 PM
I have check form you provided and it is working fine on my end.
http://form.jotformpro.com/form/40476765765973
I saw that you posted one more thread and then there you provided URL of your website.
Please try to re-embed your form and use secure script code (https).
<script type="text/javascript" src="https://form.jotformpro.com/jsform/40476765765973"></script>
If that does not help, then try to embed your form with iFrame code. Inside of this guide you can find out how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
I have also checked your account and type of your account is Bronze.
Hope this will help. Let us know if you need further assistance.
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masmudiformReplied on February 16, 2016 at 5:44 AM
still no working.
I have a lot of forms, all my clientes are calling -
masmudiformReplied on February 16, 2016 at 6:04 AM
they are more than 200 forms, stoped worked with over quota, because of cancelation of the premium acount. then i renewed the bronze acount. ther are no relation with features...
All my clientes are calling. more than 4 years with premium acount. -
Elton Support Team LeadReplied on February 16, 2016 at 8:48 AM
@masmudiform
Kindly check my response on this thread http://www.jotform.com/answers/773114. Your forms should be working fine now as per on my test.
Thank you!