What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms still over cuota, i allready payed the bronze acount

    Asked by masmudiform on February 15, 2016 at 11:47 AM

    My forms still over cuota, i allready payed the bronze acount

     

    http://form.jotformpro.com/jsform/40476765765973

    Page URL:
    http://form.jotformpro.com/jsform/40476765765973

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 15, 2016 at 01:12 PM

    I have check form you provided and it is working fine on my end. 

    http://form.jotformpro.com/form/40476765765973 

    I saw that you posted one more thread and then there you provided URL of your website. 

    Please try to re-embed your form and use secure script code (https). 

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/40476765765973"></script>

    If that does not help, then try to embed your form with iFrame code. Inside of this guide you can find out how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I have also checked your account and type of your account is Bronze. 

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by masmudiform on February 16, 2016 at 05:44 AM

    still no working. http://masmudi.es/contacto.html  

    I have a lot of forms, all my clientes are calling

  • Profile Image

    Answered by masmudiform on February 16, 2016 at 06:04 AM

    they are more than 200 forms, stoped worked with over quota, because of cancelation of the premium acount. then i renewed the bronze acount.  ther are no relation with features...

    All my clientes are calling. more than 4 years with premium acount.

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 16, 2016 at 08:48 AM

    @masmudiform

    Kindly check my response on this thread http://www.jotform.com/answers/773114. Your forms should be working fine now as per on my test.

    Thank you!