My forms still over cuota, i allready payed the bronze acount

  • masmudiform
    Asked on February 15, 2016 at 11:47 AM

    My forms still over cuota, i allready payed the bronze acount

     

    http://form.jotformpro.com/jsform/40476765765973

  • BJoanna
    Replied on February 15, 2016 at 1:12 PM

    I have check form you provided and it is working fine on my end. 

    http://form.jotformpro.com/form/40476765765973 

    My forms still over cuota, i allready payed the bronze acount Image 1 Screenshot 20

    I saw that you posted one more thread and then there you provided URL of your website. 

    Please try to re-embed your form and use secure script code (https). 

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/40476765765973"></script>

    If that does not help, then try to embed your form with iFrame code. Inside of this guide you can find out how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I have also checked your account and type of your account is Bronze. 

    Hope this will help. Let us know if you need further assistance.

  • masmudiform
    Replied on February 16, 2016 at 5:44 AM

    still no working. 

    I have a lot of forms, all my clientes are calling

  • masmudiform
    Replied on February 16, 2016 at 6:04 AM

    they are more than 200 forms, stoped worked with over quota, because of cancelation of the premium acount. then i renewed the bronze acount.  ther are no relation with features...

    All my clientes are calling. more than 4 years with premium acount.

  • Elton Support Team Lead
    Replied on February 16, 2016 at 8:48 AM

    @masmudiform

    Kindly check my response on this thread http://www.jotform.com/answers/773114. Your forms should be working fine now as per on my test.

    Thank you!