What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Request for alternative submission data presentation options for selected items (CheckBox/RadioButton/DropDown)

    Asked by Cmerrill on February 15, 2016 at 01:10 PM

    When I use a "Check Box" form it lumps all the metrics into one field.  For example if I have a Check Box form that lists cities.  City 1, City 2 and City 3.  The user checks City 1 and City 2...the field that gets exported to my CRM has City 1 and City 2 together in the same metric.  I need these metrics to go separate places in my CRM.  Is there a way to separate out these values on the Check Box lists?  Thank you

    separate values check box values
  • Profile Image
    JotForm Support

    Answered by Mike on February 15, 2016 at 03:15 PM

    Unfortunately, we do not provide alternative separation options for selected items. As far as I understand, we currently separate selected items by line breaks only.

    I have attached a ticket to this thread and forwarded it to our developers to see if they can implement alternative data presentation options at some point. We will let you know if we have any updates on this.

  • Profile Image

    Answered by Cmerrill on February 15, 2016 at 03:46 PM
    Thank you, how about the full name. Can this be broken down into first and last metrics?

    Chad Merrill
    Manufacturer's Representative
    Advanced Flexible Composites, Inc.
    805-391-3100 Cell
    chad.ppg@gmail.com

    ...
  • Profile Image
    JotForm Support

    Answered by Mike on February 15, 2016 at 05:11 PM

    There is no way to automatically split the Full Name field data into the separate columns, but as a workaround you may consider using separate Text Boxes to simulate the Full Name section.