What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form works fine on a desktop/laptop. But on a mobile phone or tablet the lowest part dissapears

    Asked by Amiedy on February 15, 2016 at 03:10 PM
    I use a jotform on my site. It works fine on a desktop/laptop. But on a mobile phone or tablet the lowest part dissaperes. How can I solve this problem?
    mobile responsive facebook
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 15, 2016 at 03:10 PM

    You should follow this guide:

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    Otherwise, please share the website link with us where the form is embedded and we will gladly assist you.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on February 15, 2016 at 05:22 PM

    @ Amiedy

    Is the form embedded on a website?

    Can you share to us the URL of your website where we can test the form using mobile browser.

    We will wait for your updated response.

  • Profile Image
    JotForm Support

    Answered by jonathan on February 15, 2016 at 05:23 PM

    You may also try first re-embed process. That is, re-embed the form on your website using instead its iframe embed code.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    then check/test again.

    Let us know how everything goes.

  • Profile Image

    Answered by Amiedy on February 15, 2016 at 06:46 PM
    Es para Facebook por eso lo subí a plataforma no le di en embed
    El lunes, 15 de febrero de 2016, JotForm escribió:
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 15, 2016 at 11:21 PM

    You can follow this user guide to add your form to your Facebook page.

    user guide: http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    It will help us check for more details if you can share also to us your FB page where we can test your form.

    Thanks.