Form works fine on a desktop/laptop. But on a mobile phone or tablet the lowest part dissapears

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    Amiedy
    Asked on February 15, 2016 at 03:10 PM
    I use a jotform on my site. It works fine on a desktop/laptop. But on a mobile phone or tablet the lowest part dissaperes. How can I solve this problem?
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    Jeanette
    Answered on February 15, 2016 at 03:10 PM

    You should follow this guide:

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    Otherwise, please share the website link with us where the form is embedded and we will gladly assist you.

     

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    jonathan
    Answered on February 15, 2016 at 05:22 PM

    @ Amiedy

    Is the form embedded on a website?

    Can you share to us the URL of your website where we can test the form using mobile browser.

    We will wait for your updated response.

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    jonathan
    Answered on February 15, 2016 at 05:23 PM

    You may also try first re-embed process. That is, re-embed the form on your website using instead its iframe embed code.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    then check/test again.

    Let us know how everything goes.

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    Amiedy
    Answered on February 15, 2016 at 06:46 PM
    Es para Facebook por eso lo subí a plataforma no le di en embed
    El lunes, 15 de febrero de 2016, JotForm escribió:
    ...
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    jonathan
    Answered on February 15, 2016 at 11:21 PM

    You can follow this user guide to add your form to your Facebook page.

    user guide: http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    It will help us check for more details if you can share also to us your FB page where we can test your form.

    Thanks.