Calculations do not work anymore on Matrix tables with "Numeric Text Box" inputs

  • aggaacro
    Asked on February 15, 2016 at 4:47 PM

    My Account : aggaacro

    my formular:  "CS OPEN 16 Nominative/Definitive Registration"  

     

    conditions stopped working

     

    ON MATRIX "OFFICIALS"

    ON MATRIX "COMPETITION"

     

    The dead line for the form was at the 10th february and y don't  have all inscriptions today...

    Jotform Thread 772825 Screenshot
    Page URL: http://www.agga-gymacro.ch/Agga_3/FORM_PAR.html
  • Chriistian Jotform Support
    Replied on February 15, 2016 at 9:55 PM

    We apologize for the inconvenience. Did the conditions work before? I cloned your form and the matrix also did not calculate the total. A possible workaround would be to use the Form Calculation to calculate the total of the fields in the matrix. 

    Here's a guide that can help: How to perform form calculation in the Matrix field

    I tested the form calculation in the first matrix and it does calculate the fields properly.

    Calculations do not work anymore on Matrix tables with Numeric Text Box inputs Image 1 Screenshot 20

    You can check out the cloned form by clicking on this link: https://form.jotform.com/60458170296964

    You can also clone it to your account by following this guide: How to Clone an Existing Form from a URL

    Do let us know if you need further assistance.

  • serafinococom
    Replied on February 16, 2016 at 6:37 AM

    I woud like to put the result in the matrix.

    It work perfectly before, and i received some responses.

    What is wrong on my form ?

     

    Before, i did test whit the widget "Form calculation".

    Whit this solution a had no values wen a received the mail whit the form.

     

    I used à simple numbers field and it work

     

     

  • Elton Support Team Lead
    Replied on February 16, 2016 at 9:21 AM

    We will check your form conditions. Please stay tuned for updates!

  • Elton Support Team Lead
    Replied on February 16, 2016 at 9:40 AM

    I was able to reproduce the problem. This is occurring only on matrix table with Numeric Text Box input type. I suggest to change it with "Text Box" input type for now in order for the calculation to work.

    Calculations do not work anymore on Matrix tables with Numeric Text Box inputs Image 1 Screenshot 20

    I have also raised this to our developers so they can fix this as soon as possible. You will be informed here once this is resolved.