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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we Delete/Remove The Choices in Matrix Questions with Radio Buttons?

    Asked by Kbhasin on February 15, 2016 at 07:27 PM

    Hi my forms have matrix questions. This form is designed to receive roster requests from staff. Often they will make a mistake and select the wrong radio button. 

     

    It is all well and good if it is the right row and wrong column. However we run into strife when they are in the wrong row. Neither does it allow the user to delete/remove the choice nor does it allow us to change it when we try and use the edit form feature. Is there any thing that can be done?

    Selection in My Forms select all and
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    JotForm Support

    Answered by mert on February 16, 2016 at 03:55 AM

    Hi there,

    To edit the previous submissions, you have two ways. First one is from your side on "Submissions". To do that, select the desired form and hit the "Submissions" button. When you see the submissions, you can edit the submissions by clicking the "Edit" button which is on the toolbar from the top.

    Below, you will see the guide about how to do it:

    http://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

     

    The other method is for users, you can give them a privilege to access their previous submissions and edit. Also, there is a useful guide which includes the steps to achieve this:

    http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

     

    For further assistance, please do let us know.

    Thanks.