Full name into first and last

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    Asked on February 15, 2016 at 07:54 PM

    I am trying to use the full name form you have but it will not separate the first name and last name for my CRM.  I am using Follow up boss and it will not take the "fullname" you have a and split it up into it's respective "firstname" and "lastname" metrics?  Is there a way to break it up on your end?

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    Answered on February 16, 2016 at 04:06 AM

    We do not have an integration with Follow Up Boss CRM. I presume you are using a 3rd party app that allows you to integrate JotForm to Follow Up Boss? Like Zapier?

    I'm unable to troubleshoot this properly as I am not aware of the way you are integrating it. But if your CRM accepts the full name as separate fields, then perhaps using 2 simple text boxes instead of the "Full Name" field under "Quick Tools" would work?

    I presume you can map the first name and last name from your CRM separately from two different text boxes?

    We'll wait for your response.