What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    want to add as payment gateway a service called Conekta

    Asked by Kgr0up on February 15, 2016 at 08:14 PM

    We want to use a service called Conekta as forn of payment (https://www.conekta.io/es/docs/librerias) because of the diversity it offers as payment in my country (paypal is not working for us)

    I would like to know if it is possible to include another payment tool and if you can help configure, at least the first time (and teachme). It this is possible, where should we start. Conekta  peaple is asking me to have a programmer on my side in orther to configure, I am NOT  a programmer, and would like to know how much help can I geg from you on this.


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    JotForm Support

    Answered by Chriistian on February 16, 2016 at 04:37 AM

    Unfortunately, it is currently not possible to add Conekta as a payment gateway for your form. If you like, I can send a feature request for the Conekta payment gateway on your behalf. However, there is no assurance that the feature will be implemented as it depends on the workload of our developers and on the amount of users requesting the feature.

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    Answered by Kgr0up on February 16, 2016 at 10:10 AM

    I WOULDappreciate if you could make the feature request. I know mine is a small account, however, I work for a company that organize events and we are just starting to use automated online registration, so eventualy this will grow. However, regarding paypment, paypal does not cover our needs and we need to work with a mexican company because of taxes and all that legal stuff. THANKS

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    Answered by Kgr0up on February 16, 2016 at 10:36 AM

    Another question, I´m not programmer but if I had one, could he make the integration, or is it something you can only do?

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    JotForm Support

    Answered by david on February 16, 2016 at 02:19 PM

    I will forward your request to our developers to have a look.  We generally add features based on the popularity of that feature.  The more requests for something to be added, the more likely it is to be implemented.

    If you had a programmer, you would not be able to add the integration in yourself, however, you could likely integrate each form individually using the source code of your form:


    And their API: