What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can I not save or publish my form?

    Asked by TheNerdyBird on February 16, 2016 at 12:47 AM

    I just spent a really long time making my contract form, and now I am not able to save or publish. Why is this happening?

    Page URL:
    https://www.jotform.com//?formID=session#design

    publish not save long time contract
  • Profile Image
    JotForm Support

    Answered by Boris on February 16, 2016 at 07:39 AM

    Can you please make sure that you are logged into your account while trying to save the form - your login session may have expired.

    You can try opening a new tab, and logging out and back into your account in that other tab to ensure that you are correctly logged in. After that, switch back to the tab where you were editing the form, and please try clicking on the Save button again.

    If you experience any further issues, or if you receive any error after that, could you please attach a screenshot of the error to your post, so that we can better check into the issue. You can attach images to your post by following this guide.

    We look forward to hearing how it went, and if you managed to save the form after logging in again.