What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    EU site: unable to login on mobile phones because of Cookie Policy notice

    Asked by desat on February 16, 2016 at 02:31 AM

    Hi, I attached printscreen from my phone. I cannot use your website anymore, because of not chance to see confirmation button. Even I was scrolling, rotating phone to reach it. 

    Phone Lenovo P70-A

    Could you have a look on it please

    Thank you

     

    Screenshot
    problem attached thank cannot use
  • Profile Image
    JotForm Support

    Answered by Boris on February 16, 2016 at 08:02 AM

    Sorry about the issues, we are legally required to show that notice to our European users. I can confirm that the policy notice gets in the way on small screens and mobile phones.

    Can you please try logging in over the following link:

    https://eu.jotform.com/login

    This is the direct link for the login page, where you can login. I will also raise the issue to our developers to have the policy notice friendlier on mobile phones, so that in the future you will be able to click on the "I accept" button.

    We will update you through this thread as soon as the issue is resolved. Thank you.

  • Profile Image
    JotForm Designer

    Answered by ibrahim on April 07, 2016 at 09:00 AM

    Hi desat,

    It is fixed now. Please kindly check it.

    Please get back to us if you need any further assistance. We will be happy to help.

    Regards.