It would have been nice if you'd sent an email notice out.

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    Rebecca
    Asked on February 17, 2012 at 05:10 PM

    It would have been nice if you'd sent an email notice out. I had NO idea until this morning and then I had to go do a google search.

    NOT good customer service in my opinion.



    This is a re-post of a comment on JotForm.com Suspended

  • Profile Image
    NeilVicente
    Answered on February 17, 2012 at 05:23 PM

    We're sorry for any inconveniences caused by this unfortunate, and clearly out of our control, incident. JotForm cares for our users, whether free or paid, and as a matter of fact, we did send out email notices to all of JotForm users. The message, with sender address noreply@jotform.net has the subject line: Action Required: JotForm Forms on Your Website.

    You should have received the message in your Spam folder, if not in your inbox.