What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have been designated as a sub user from our main account which is paid, but I still only have 100 submissions a month and its asking me to upgrade?

    Asked by lacbaker on February 16, 2016 at 09:44 AM

    Our main account is a paid account which has 10000 submissions a month, I am a subuser of this but only have 100 a month. Why is this?

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    JotForm Support

    Answered by Kiran on February 16, 2016 at 11:55 AM

    This thread is a duplicate thread to http://www.jotform.com/answers/773261 which is just addressed and hence we are marking this thread as answered. If you have any questions with the issue, we request you to follow-up on the other thread.

    Thank you!