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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    EU Form: Not updating to newest version in live preview

    Asked by Abaana on February 16, 2016 at 11:19 AM

    I including new survey tools, deleted a Heading that had a photo in it and entered a new one, and moved some fields around. No matter how many times I click save it won't update to the latest version.

    Page URL:
    https://form.jotformeu.com/60413590548355

    Screenshot
    not updating survey heading survey tools tools
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    JotForm Support

    Answered by Charlie on February 16, 2016 at 01:51 PM

    Apologies for the inconvenience. There seems to be a delay in our EU servers. Could you please check again if you are still experiencing this problem? I have already informed our back-end team regarding this issue.