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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    EU Form: Preview is not updating after saving and editing my form

    Asked by stephenmcphee on February 16, 2016 at 11:24 AM

    Form name is Rose Order of Service

    I deleted the date fields which still appear in the preview and added an email field which doesn't show on preview?

    Screenshot
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    JotForm Support

    Answered by Charlie on February 16, 2016 at 01:44 PM

    I checked your form titled "Rose Order of Service" and it seems to be updated now:

     

    However, we received similar reports, there seems to be a delay in our EU servers. I have already informed our back-end team regarding this. Could you kindly check again if you are still having the same problem? Apologies for the inconvenience.

  • Profile Image

    Answered by Filasol on January 20, 2017 at 08:44 AM

    Hi,

    my experience is same.

    Today I'm working on a new form (an 'optimal package size' calculator) and I began to develop it, including inserting the first input fields, page break etc., but preview shows only the first status of the form 'as just initialized now'.
    I modified URL of preview and used www.jotform.com instead of eu.jotform.com - but the result is same.
    I'm working on this form in the last 90 mins, deleted fields, calculations etc. and restart the building again, but I can't see any refreshed preview.
    The form is here: https://eu.jotform.com//?formID=70193955997374

    Can you give me some help?

    Thanks

    Laci

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    JotForm Support

    Answered by Welvin on January 20, 2017 at 10:41 AM

    @Filasol: I have created a new thread out from your reply on this thread. You will be answered on this link: https://www.jotform.com/answers/1040921