Form Support

EU Form: Preview is not updating after saving and editing my form

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    stephenmcphee
    Asked on February 16, 2016 at 11:24 AM

    Form name is Rose Order of Service

    I deleted the date fields which still appear in the preview and added an email field which doesn't show on preview?

    Screenshot
  • Profile Image
    Charlie
    Answered on February 16, 2016 at 01:44 PM

    I checked your form titled "Rose Order of Service" and it seems to be updated now:

     

    However, we received similar reports, there seems to be a delay in our EU servers. I have already informed our back-end team regarding this. Could you kindly check again if you are still having the same problem? Apologies for the inconvenience.

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    Filasol
    Answered on January 20, 2017 at 08:44 AM

    Hi,

    my experience is same.

    Today I'm working on a new form (an 'optimal package size' calculator) and I began to develop it, including inserting the first input fields, page break etc., but preview shows only the first status of the form 'as just initialized now'.
    I modified URL of preview and used www.jotform.com instead of eu.jotform.com - but the result is same.
    I'm working on this form in the last 90 mins, deleted fields, calculations etc. and restart the building again, but I can't see any refreshed preview.
    The form is here: https://eu.jotform.com//?formID=70193955997374

    Can you give me some help?

    Thanks

    Laci

  • Profile Image
    Welvin
    Answered on January 20, 2017 at 10:41 AM

    @Filasol: I have created a new thread out from your reply on this thread. You will be answered on this link: https://www.jotform.com/answers/1040921.