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  • Profile Image

    file to dropbox always have some problems

    Asked by flanycadmin on February 16, 2016 at 11:34 AM

    see title,

    we are using jotfrom service for long time, we using upload function and api between jotform and dropbox.

    But we found out it always have problem when user upload some large files. like 150mb files.

     

    Can you help me fix the problem? thanks

    Page URL:
    https://secure.jotformpro.com/form/41244879029966

    dropbox JotForm problem thanks
  • Profile Image
    JotForm Support

    Answered by david on February 16, 2016 at 03:23 PM

    Files nearing or in excess of 300mb will not be forwarded to Dropbox.  The maximum allowed by the integration is 300mb and files near that size will likely not be forwarded either:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    The files should still be collected in your JotForm account.