What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email form to myself doesn't include "name" as it did in AOL

    Asked by tvprich on February 16, 2016 at 12:46 PM

    Dear Sirs, before, I was using AOL. When I programmed Jotforms to email each filled out form to myself, I had it add the "Name" field from my form so as to know who filled it out in the subject matter of the incoming mail. Now I have gmail, and for some reason this feature doesn't work. All the subject matter states is, "Jot Forms Notifications - You Have Just Received a Payment" without any additional name? please help.

    email form name email in
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    JotForm Support

    Answered by BDAVID on February 16, 2016 at 04:32 PM

    What is the form you are referring to? In order to show the name of the submitter, you need to make sure to assign a field of your form where your user inputs his name(usually called "Name" field) into the Sender Name of the "Reply-To and Recipient Settings":