Help Me Understand

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    cfihrdept
    Asked on February 16, 2016 at 01:43 PM

    Hello,

     

    I have been working with you guys for a long time.  Overall, I love your product.  I want you to know that I am coming from a positive place.  However, there are some super frustrating situations when conditions will not save after I know that I saved them.  It pretty much has to do with conditions not saving, or working.  Or, I will create the condition, and when I open it back up to check on it, I see that the condition is referencing a totally different field than what I set it up for.  I am not going to give you examples to check out.  This kind of thing happens regularly.  I can only assume it is something I am doing.  I just want to know what could cause problems like this and what I can do to avoid these situations.  Please don't ask me for specifics, if this is happening to me, I am sure it has happened to others and that you guys have had questions about this type of thing.  Any information would be appreciated.

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    BDAVID
    Answered on February 16, 2016 at 05:05 PM

    It might be related to cache issues, I would recommend you to clear your browsers cache and forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache