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Help Me UnderstandAsked by cfihrdept on February 16, 2016 at 01:43 PM
I have been working with you guys for a long time. Overall, I love your product. I want you to know that I am coming from a positive place. However, there are some super frustrating situations when conditions will not save after I know that I saved them. It pretty much has to do with conditions not saving, or working. Or, I will create the condition, and when I open it back up to check on it, I see that the condition is referencing a totally different field than what I set it up for. I am not going to give you examples to check out. This kind of thing happens regularly. I can only assume it is something I am doing. I just want to know what could cause problems like this and what I can do to avoid these situations. Please don't ask me for specifics, if this is happening to me, I am sure it has happened to others and that you guys have had questions about this type of thing. Any information would be appreciated.
It might be related to cache issues, I would recommend you to clear your browsers cache and forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache