What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Cmerrill on February 16, 2016 at 02:13 PM

    Can you tell me the differences between your free version and 19/mo.  From what I can tell it is space, forms and sub users.  What are sub users?  We will probably upgrade because we need more than 100 submissions per month but did not know the benefit of sub-users can you explain?

    Thank you,

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    JotForm Support

    Answered by Nik_C on February 16, 2016 at 05:53 PM


    Sub-users are same like regular users on Jotform. Sub-user is like a team member on your account. You can add or remove permissions to your Sub-users to edit forms on your account. Also, if you want to control what someone does on your form you can add them as sub-users. Sub-user account can only work on forms shared by you (parent account) with them. They can't create their own forms.

    They can only have their forms(not shared with you as parent account) if they had account before you made them Sub-users. 

    For pricing plan that you mentioned, you can have:

    3 Sub-user accounts increased space for storage 1000 submissions per month unlimited forms, reports or fields per form.

    You can see more information on sub-users on this guide.



    Please feel free to contact me if you need any further information.


    Best regards