What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Do Paypal transactions count towards the 10 max online payments per month received on my Free Account?

    Asked by ActorsGym on February 16, 2016 at 03:54 PM

    We have a Free Account through JotForm. Recently we received a notice that we were approaching our monthly limit of payments received.

    We had set up our form for our school's application to accept Paypal transactions thinking that this would not contribute to our monthly maximum. Am I wrong? Let me know what I should do.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 16, 2016 at 06:40 PM

    Yes, that is exactly ow it works, if you have created a form to accept payments via Paypal, then 10 payments are the maximum for the free account and it will disable your forms if you go over this limit.