How to hide empty fields on emails

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    quickjeff
    Asked on February 16, 2016 at 04:09 PM
    Quick question, since the form is really long, how can I ensure that the admin receives only the fields that were filled in and not all fields. Same goes for the user completing the form.
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    Mike
    Answered on February 16, 2016 at 04:14 PM

    This is possible with a 'Hide Empty Fields on Emails' option which can be enabled via form Preferences.

    Please follow the next guide:

    How to Hide Empty Fields on Email Alerts

    If you need any further assistance, please let us know.

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    quickjeff
    Answered on February 16, 2016 at 09:43 PM

    How about hiding empty fields on thank you response?

    I am creating a supply form that will require the user to print their entry afterwards. 

     

    I will be adding the source code to the page the form will reside on. 

     

    Thanks.

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    Welvin
    Answered on February 17, 2016 at 06:52 AM

    Unfortunately, it's not possible in the thank you message page. An alternative would be to setup an autoresponder email: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

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    quickjeff
    Answered on February 17, 2016 at 04:34 PM

    How do I hide empty fields on emails? I can only do this if I used the default template instead of editing the responder email. 

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    Mike
    Answered on February 17, 2016 at 05:43 PM

    When the 'Hide Empty Fields on Emails' option is checked you cannot edit the Questions/Answers table, but everything else is editable.