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    Another issue occurred after changing the user name

    Asked by ewsnet on February 16, 2016 at 04:39 PM

    Hello Team


    Thanks for changing the user name as requested by us in our previous submission, but now we noticed, old download URLs are not working, which were receiving after the form submssion



    Old User: sanjayews

    New user: ewsnet

    old link: https://www.jotform.com/uploads/sanjayews/51061316951449/331440682672790942/BPAW%207103%20Assignment%201.doc


    This above link is not working, but I think after changing the user, this old link should also work


    Please look into the matter and confirm us

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    JotForm Support

    Answered by EltonCris on February 16, 2016 at 11:23 PM

    The old URL will not work anymore unless you will change the old username on the URL with your new username.



    By the way, the files uploaded on that form are already transferred to your new account so I suggest to check these files in your form submissions page, the links should be working when you take it from there.