-
apggAsked on February 16, 2016 at 10:14 PM
None of the form results are being sent to us. They should be coming to customerservice@s4g.com. Please advise.
Page URL: http://s4g.com -
Welvin Support Team LeadReplied on February 17, 2016 at 7:20 AM
That is because your email address has been added to our bounce list:
Result:
customerservice@s4g.com is IN Remove the bounce list
Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<452 Domain size limit exceeded>
I've fixed this for you, but we recommend checking this guide to prevent the issue from happening again:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
The whitelisting part is important.