What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to locate the form

    Asked by Cindy   on February 16, 2016 at 11:53 PM

    I cannot locate that particular feedback form for our customers to complete for customer service received.

    feedback form locate cannot cannot locate guest account
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    JotForm Support

    Answered by Jan on February 17, 2016 at 08:41 AM

    If I understand you correctly, you're saying that you cannot locate the form on your account, am I right?

    Your email (cindy.langri***@sa.gov.au) is associated to a (guest_60200988659060) guest account. It has only 1 form: http://www.jotform.co/form/60469359980874. Is this what you're looking for?

    You don't have an account with us which is why it is hard to manage your forms. Please sign up for a JotForm account in order to fully manage and control your account. We have a free plan so that you can try it first before upgrading to a paid plan.

    Let us know if you have any questions. Thank you.