What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Feature Request for Filepicker Crop Tool to have Orientation option

    Asked by stretchandstaple on February 17, 2016 at 12:09 AM
    I would love to see this as well as a rotate function for filepicker's crop tool so that people could crop landscape or portrait photos within one of the aspect ratios you have set.
    filepicker orientation option
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    JotForm Support

    Answered by jonathan on February 17, 2016 at 12:13 AM

    I have submitted a request ticket to our higher team support for this.

    We will notify you here for any news/updates on the status of the feature.

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    Answered by stretchandstaple on March 18, 2016 at 03:51 PM

    Any updates here?

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    JotForm Support

    Answered by david on March 18, 2016 at 04:19 PM

    There are no updates as of yet.  Since this feature is not a very common request, I cannot say if or when it may be added.  However, if there is any progress, we will let you know via this thread.

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    Answered by stretchandstaple on March 18, 2016 at 05:49 PM

    I know that I'm at least the third person that has asked for it. I know it may not be very common, but there are other people that want it and it seems very simple to do, if you check the documentation on filepicker.io about it.

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    JotForm Support

    Answered by Kevin_G on March 18, 2016 at 06:01 PM

    Yes, this is based on the amount of users requesting this feature, I will provide on the existing ticket a link with the information about this functionality, you should receive news about the progress on this feature as soon as we know it is available. 

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    Answered by stretchandstaple on March 19, 2016 at 03:57 PM

    As a 5+ year pro member it would really mean the world to me if for once you guys could actually do something I am asking you to do.  The thing I am asking you to do could be done quicker than you can respond to this forum. It just has to be done by jotform, I can't do it myself or I would. 

    Do me a favor and go to my website here http://www.stretchandstaple.com/#!canvas-prints/c1fqx select portrait in the first step and try to upload a photo, you will see filepicker's beautiful uploader, but right now I have to have it set to unrestricted cropping, but as you can see you must select a size first, so how are you suppose to know where to crop your photo in relation to the print? Oh I know, I could use the aspect ratios that are integrated into jotform's filepicker widget, but if I set those without a rotate function you will be forced to crop a photo that you want to be a portrait as a landscape.

    If you will entertain me and do this I think you will understand my sense of urgency for this implementation. 

    FYI. This isn't a startup, this is a website that has over 2000 unique visitors a month and that uploader is being used 5-10 times per day, with multiple compalints per day.

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    JotForm Support

    Answered by Nik_C on March 19, 2016 at 07:26 PM

    I did some checks, we didn't receive any updates regarding this feature request. As my colleagues said previously, feature requests depend on how many requests we have for specific feature from different users.

    I did check your website and I understand your request, but we just have to wait for response from our developers on this request.

    We'll let you know as soon as we receive any update.

    Thank you for your feedback.


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    Answered by stretchandstaple on June 06, 2016 at 06:07 PM

    any updates?

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    JotForm Support

    Answered by Kevin_G on June 06, 2016 at 07:22 PM


    I think there are no updates since the widget is not available anymore, it has been removed from our widgets list, if you have forms already integrated with FilePicker they will still work and you can still use the widget by cloning a form with the existing widget.

    But unfortunately, this feature will not be applied.