I need help creating a custom PDF

  • positiveweighing
    Asked on February 17, 2016 at 5:47 AM

    Do you provide a service whereby you can create a custom PDF from one of our forms? 

    Page URL: https://form.jotformeu.com/60404662623349
  • Kiran Support Team Lead
    Replied on February 17, 2016 at 10:23 AM

    Do you mean to create a custom PDF form? If so, unfortunately, we are not offering any custom PDF forms service. A fillable PDF form can be generated using JotForms in your account from More options after selecting the form.

    I need help creating a custom PDF Image 1 Screenshot 20

    Please go through the guide below that can provide you with more information on Fillable PDF forms.

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotFrom-fillable-PDF-creator

    Hope this information helps! 

  • positiveweighing
    Replied on February 17, 2016 at 11:04 AM

    HI - Not really - I just want to know why my form will not save??? I have spent hours designing this template and it wont save. Thanks.

    I need help creating a custom PDF Image 1 Screenshot 20

  • positiveweighing
    Replied on February 17, 2016 at 11:57 AM

    Please Please can you help me and tell me why my Customised PDF is not saving?

  • Kiran Support Team Lead
    Replied on February 17, 2016 at 1:45 PM

    I've tried making some changes to the PDF submission report of the cloned version of your JotForm and I was not able to replicate the issue at my end.

    I need help creating a custom PDF Image 1 Screenshot 20

    I've cleared the form caches from my end to see if that helps. Please try making some changes and save the PDF report using a different browser. Please make sure that you are having an active session of your JotForm account before you save the report. Also, please check if there are any error reported in the browser console (Press F12 key while the page is open and then click on Console tab to see the errors). If there are any errors displayed, please provide us with the screenshot of the error so that we can further investigate the issue.

    Please get back to us if the issue still persists. We will be happy to assist you further.