What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When Submit Button is Hit, Nothing Happens

    Asked by czpaintz on February 17, 2016 at 07:33 AM

    I have two different forms on a webpage - one form is fine - you hit submit, you get a thank you and I get the email with the form information.

    However, on the second form, when you hit submit, nothing happens other than "please wait" . . . .




    Page URL:

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    JotForm Support

    Answered by Kiran on February 17, 2016 at 10:43 AM

    I see that there is an issue with the form on your website. When I tried to submit the form, I'm able to replicate the issue. Could you try embedding the form using normal javascript embed method on your webpage to see if that helps? 

    Please get back to us if the issue still persists. We will be happy to assist you further.