Integration with Autotask

  • racosta
    Asked on February 17, 2016 at 8:27 AM
    Can I integrate the Jotform with Autotask- Create Ticket?
  • KadeJM
    Replied on February 17, 2016 at 11:18 AM

    I see you are looking and wondering if we have an integration with "Autotask".

    Are you referring to this http://www.autotask.com/ ? Please confirm or correct me if needed.

    Currently, no we do not have an integration with it as of now.

    Would you mind providing us with an example of how you might use this in combination of your forms and how having a feature of this sort would benefit you?

    Perhaps we have something similar or alteratively once I understand the workflow you seek I could also gladly pass it along to our developers as a feature request if you'd like.

  • racosta
    Replied on February 17, 2016 at 4:46 PM

    Hi JotForm Support,
    Good day! Thank you for the response. Yes, I am referring to the Autotask.
    I am seeking for a solution on which data from the forms will automatically create a ticket on Autotask once submitted.
    I will let you know if I have further queries.
    Thank you.
    Regards,
    [cid:image6c225c.JPG@717bc9b4.41acb041]
    Sensible Business Solutions Pty Ltd
    Rhodelyn Acosta
    T: 02 88505766
    F: 02 8850 5799
    E: rhodelyn.acosta@sensible.com.au
    W: www.sensible.com.au
    [cid:image7a35f5.JPG@ffaedab3.4bb0ad83][cid:image743812.JPG@3cbd2346.42abd83d][cid:image168407.JPG@5a3a0ee4.43ae52ec]
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  • Chriistian Jotform Support
    Replied on February 18, 2016 at 1:21 AM

    Thank you for providing us the details of your request. On your behalf, I have sent a feature request for Autotask integration to our back-end team. Although we cannot assure you that this feature will implemented soon as it depends on the popularity of the feature being requested by the users. Rest assured we will inform you on this thread if there are any updates regarding your request.

  • unravelable
    Replied on January 11, 2017 at 6:55 PM

    Is this something that ever happened?
     
  • Chriistian Jotform Support
    Replied on January 11, 2017 at 8:43 PM

    Hi @unravelable,

    This seems to be an old thread. To better assist you, I have moved your question to a new thread. Please follow this link to view your thread: https://www.jotform.com/answers/1032260 

    Thank you.