What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration with Autotask

    Asked by racosta on February 17, 2016 at 08:27 AM
    Can I integrate the Jotform with Autotask- Create Ticket?
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    JotForm Support

    Answered by KadeJM on February 17, 2016 at 11:18 AM

    I see you are looking and wondering if we have an integration with "Autotask".

    Are you referring to this http://www.autotask.com/ ? Please confirm or correct me if needed.

    Currently, no we do not have an integration with it as of now.

    Would you mind providing us with an example of how you might use this in combination of your forms and how having a feature of this sort would benefit you?

    Perhaps we have something similar or alteratively once I understand the workflow you seek I could also gladly pass it along to our developers as a feature request if you'd like.

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    Answered by racosta on February 17, 2016 at 04:46 PM

    Hi JotForm Support,
    Good day! Thank you for the response. Yes, I am referring to the Autotask.
    I am seeking for a solution on which data from the forms will automatically create a ticket on Autotask once submitted.
    I will let you know if I have further queries.
    Thank you.
    Regards,
    [cid:image6c225c.JPG@717bc9b4.41acb041]
    Sensible Business Solutions Pty Ltd
    Rhodelyn Acosta
    T: 02 88505766
    F: 02 8850 5799
    E: rhodelyn.acosta@sensible.com.au
    W: www.sensible.com.au
    [cid:image7a35f5.JPG@ffaedab3.4bb0ad83][cid:image743812.JPG@3cbd2346.42abd83d][cid:image168407.JPG@5a3a0ee4.43ae52ec]
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    JotForm Support

    Answered by Chriistian on February 18, 2016 at 01:21 AM

    Thank you for providing us the details of your request. On your behalf, I have sent a feature request for Autotask integration to our back-end team. Although we cannot assure you that this feature will implemented soon as it depends on the popularity of the feature being requested by the users. Rest assured we will inform you on this thread if there are any updates regarding your request.