Some fields did not appear in the notification emails

  • elubin
    Asked on February 17, 2016 at 9:24 AM
    Then we conducted tests to send emails and we saw some boxes ticked validated did not appear in the email there is an empty jute.
  • Welvin Support Team Lead
    Replied on February 17, 2016 at 9:31 AM

    I just checked your form and found out that your notifier is modified. Our tool that would auto update the fields in the notifier won't work when the template is modified. In this case, you have to manually update the fields to reflect the changes.

    You can also re-create the whole settings. You have to;

    1. Delete the current notifier (http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder).

    2. Recreate it after (http://www.jotform.com/help/25-Setting-Up-Email-Notifications).