What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are all emails being sent to the default email address instead of the one typed in the response field?

    Asked by C0beef on February 17, 2016 at 11:48 AM

    When you click on the "emails" section and create a response email to send the data form to my co-worker's email address, it is being sent to the "default email" instead of hers.


    Any ideas why?

    We are still in the design phase of the form and do not have a URL to send you.


  • Profile Image
    JotForm Support

    Answered by Mike on February 17, 2016 at 03:15 PM

    The 'Test Email' button is configured to use account email address to prevent possible spam abuse. However, we do email submitted form entries to the specified email recipient(s). It means that you can submit the form in order to test it with the real recipient.

    We are sorry for the inconveniences.