What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting "CSRF Token failed, please contact with JotForm Support!" when trying to register for an account.

    Asked by Jon  on February 17, 2016 at 12:08 PM

    I received error message:

    CSRF Token failed, please contact with JotForm Support!

     

    I have a form saved.

    jritt

    jon@jritt.com

    Can't register register registration create account error message CSRF TOKEN
  • Profile Image
    JotForm Support

    Answered by Mike_G on February 17, 2016 at 03:30 PM

    I would like to apologize for any inconvenience. I just would like to confirm where are you getting the error message you have posted above? Are you trying to register/create an account here in Jotform and got that message? Kindly give us more information/details of the issue you're having and we will be glad to help you. Thank you

  • Profile Image

    Answered by Jon  on February 17, 2016 at 03:46 PM
    Hi, yes I was trying to create an account name and password.
    With that said, I do already have a form created that I am able to go back to repeatedly.
    Thank you,
    Jon Rittenberg
    e: jon@jritt.com
    p: 617.388.2393
    ::::::::::::::::::::::::::::::::::::::
    ::: jRitt Interactive LLC
    ::: Boston, MA
    ::: www.jritt.com
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on February 17, 2016 at 05:15 PM

    May we know the link to the form you're pertaining to, please? I would like to apologize, however, I can't seem to reproduce the issue you're having.

    Also, are you trying to register through, www.jotform.com

    or http://www.jotform.com/signup

    We will wait for your response. Thank you.