- CharlieAnswered on February 17, 2016 at 01:34 PM
May we know which of your forms you are getting this problem? Also a screenshot of the error you are getting would help.
I'm checking the two latest form you have, it shows that the forms are using a secure connection:
The green lock icon is the indicator that it is secure. Are the forms perhaps embedded?
Please do provide us more details for us to better assist you. We'll wait for your response.
- fensgardAnswered on February 18, 2016 at 03:09 AM
Thanks for your reply, Charlie!
Sorry about the "screenshot" - it was taken from a tablet. Please see https://form.jotform.com/42843026723957
It seems that the problem occur after submit.
- JotForm UI DevelopermertAnswered on February 18, 2016 at 08:24 AM
According to my tests, your form is submitting the current session without any issue on HTTPS URL and I can able to monitor the "Thank You" page. Please, see it from the below:
Also, the submission has received to my email address properly,
Could you check it again and let us know the final state of the issue?
- JotForm UI DevelopermertAnswered on February 18, 2016 at 08:27 AM
In addition, please confirm the platform which you are using to get this results. Is it on mobile or desktop? I'm waiting for your response.
- fensgardAnswered on February 18, 2016 at 09:20 AM
The issue was first discovered on a Samsung Galxy Tab, but has also been diplayed on PC's (firefox and chrome).
Now JotForm dont send mails either..
- JotForm UI DevelopermertAnswered on February 18, 2016 at 11:42 AM
About the issue with "Notification" emails, the problem should be fixed now. If we come to our subject, I tried the form on mobile with Chrome browser and didn't replicate the same issue. The form was submitted without any security warning.
Please, see it from the below:
Please, try the same thing with the URL "https://form.jotform.com/42843026723957" instead of using "jotformeu.com" domain. Also, please don't forget to let us know the results.