- JanetAsked on February 17, 2016 at 01:49 PM
I have requested a reset code but it has not been delivered. Can you help?
- JotForm SupportKevin_GAnswered on February 17, 2016 at 05:58 PM
The email address that you are using is in our bounce list due to spam.
I have removed it from the bounce list, please try again, you should be able to receive the email with the reset instructions now.
Do let us know here if you do not.