What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need to reset password.

    Asked by Janet  on February 17, 2016 at 01:49 PM

    I have requested a reset code but it has not been delivered. Can you help?

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    JotForm Support

    Answered by Kevin_G on February 17, 2016 at 05:58 PM

    The email address that you are using is in our bounce list due to spam. 

    I have removed it from the bounce list, please try again, you should be able to receive the email with the reset instructions now.

    Do let us know here if you do not.