I am now not able to log in and I was able to get on jotform.me 2 days ago

  • Profile Image
    dangela glenn
    Asked on February 18, 2012 at 08:05 AM

    Hi, I saw my question was erased in the blog, and i need help.  I have a jotform account that I am paying for and I knw the settings have been changed.  I am no longer receiving leads at all email addresses and I can not log in. 

     

    my login was mimi@mylovemd.com (or mimi@mymatchdoctor.com)

     

  • Profile Image
    mliz
    Answered on February 18, 2012 at 09:22 AM

    I was able to locate the previous post on our forum, it was set to private. There was no result for an account with a username mimi@mylovemd.com or mimi@mymatchdoctor.com however when using the id of the form embeded in your website as the criteria for the search, the results showed the account with username: mylovemd . Please try using this as the username when logging in to JotForm.

    If you need further assistance let us know. Thanks!