Cancel account

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    Asked on February 17, 2016 at 03:46 PM


    I want to cancel my current account. I supposed that by choosing a FREE PLAN I wouldn't have to do any following payment. However, that's not the case. I am still paying for a service I don't use anymore. What should I do to cancel definitely my account?


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    Answered on February 17, 2016 at 09:01 PM

    Kindly get back to us to let us know the username of the account you are referring to, as account username voodha this is in Free status, however, I have checked the domain you a using from  and found an active subscription, but we have to be sure the right account you are inquiring about.

    Thank you.