What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Prepoulating Forms

    Asked by Jonneal3 on February 17, 2016 at 03:56 PM

    Why didnt the information from my client populate to the second form? All of the fields are required. If you look at my form entries for Providence SEO step 1, you see an entry by Jenn Peah with all the details. In my email the fields "how many passengers" and "how many hours" didnt show up as populated... I tested it right after, and all the info came through....

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    JotForm Support

    Answered by Kevin_G on February 17, 2016 at 10:23 PM

    I would suggest you to show the hidden fields temporary, only to ensure that the fields are being populated on your second form.

    Since if the fields are required it's not possible that they are empty in the email notification or the submission. 

    If it's only in the email notification, you may try removing and adding again the notification.