Prepoulating Forms

  • Jonneal3
    Asked on February 17, 2016 at 3:56 PM

    Why didnt the information from my client populate to the second form? All of the fields are required. If you look at my form entries for Providence SEO step 1, you see an entry by Jenn Peah with all the details. In my email the fields "how many passengers" and "how many hours" didnt show up as populated... I tested it right after, and all the info came through....

  • Kevin Support Team Lead
    Replied on February 17, 2016 at 10:23 PM

    I would suggest you to show the hidden fields temporary, only to ensure that the fields are being populated on your second form.

    Since if the fields are required it's not possible that they are empty in the email notification or the submission. 

    If it's only in the email notification, you may try removing and adding again the notification.