I don't think this payment form is properly encrypted and secure

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    Asked on February 17, 2016 at 04:50 PM

    I have an initial form that passes some data to a final form:



    The final jotform looks like it is not encrypted and secure:


    I do not get a green lock icon on Chrome just the white folder icon on the address bar

    Concerns me because I am taking in payment info on this page.

  • Profile Image
    Answered on February 18, 2016 at 01:19 AM

    As I check the form, I see that the form is using https and displaying the Green lock icon without any issue. 

    Is the form embedded on your web page and displaying the error? If so, please provide us with the webpage URL where the form is embedded so that we can investigate the issue further.

    Thank you!