What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I reactivate deleted forms made under a guest?

    Asked by hannah  on February 17, 2016 at 05:52 PM

    My forms were deleted because my guest account was disabled. Is there a way to reactivate those forms under my new account?

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    JotForm Support

    Answered by Chriistian on February 18, 2016 at 02:26 AM

    Your guest account named guest_53505247625051 was disabled because your account has exceeded the limit of ssl submissions (13 out of 10). If you would like to move all of the forms from the guest account to your registered account, you can provide us the username of your new account and we will move them there for you.

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    Answered by hannah  on February 18, 2016 at 02:46 AM
    Thank you, the username is charlesleighton
    Sent from my iPhone
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    JotForm Support

    Answered by Chriistian on February 18, 2016 at 04:17 AM

    I see that you have posted your concern twice on the forum. Here's the link to the other thread: http://www.jotform.com/answers/774883

    For your convenience, I have moved all the forms from guest_53505247625051 to charlesleighton. Feel free to contact us again if you have any other concerns.