What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there any way to compact the empty space in the PDF file of a submission?

    Asked by jjland on February 17, 2016 at 06:02 PM

    Hello:

    On my form when it is submitted with the headings and text the form ends up being 25+ pages long. On a word document when typed its only 9 pages (legal size). Is there any way to compact the empty space in the pdf sent or made the text boxes appear closer together to save space?

    pdf file customize pdf submission pdf
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    JotForm Support

    Answered by Welvin on February 18, 2016 at 02:42 AM

    You can customize the PDF design of the submissions. Just access your form submissions page, click "PDF" and click "Customize PDF":

    Please try that and let us know if you need help.

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    Answered by jjland on February 18, 2016 at 11:31 AM

    there is no options in that customize page to change the spacing between the text fields or within the paragraphs themselves. 

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    JotForm Support

    Answered by Welvin on February 18, 2016 at 12:41 PM

    I'm sorry, you can't edit the text blocks in the customize PDF page. I was referring to the resizing option in the editor. You can resize the height of each row by dragging:

    By adjusting the height, you should be able to lower the number of pages for the submissions PDF. 

    Also, changing the font sizes in the form builder should help. Please try that.

  • Profile Image

    Answered by jjland on February 18, 2016 at 06:46 PM
    I have tried these options but when the pdf generates the fonts are all over the place for no reason. some are big with large line spacing and others and normal. there is no reason why it should do this. I'm using your form for legal purposes with my business and if your forms keep falling apart on my for no reason ill have to go spend my money elsewhere.
    ________________________________
    ...
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    JotForm Support

    Answered by Chriistian on February 19, 2016 at 02:33 AM

    We apologize for the inconvenience. I cloned your form and downloaded a submission as PDF. I can see that some texts are larger than the others.

    You can edit the font size of the forms in the PDF Editor. Simply follow the steps below:

    1. Hover on the field that you want to edit and click the wrench icon on the upper right side of the field.

    2. Click the A- button to reduce the font size.

    Then you can simply resize the field as my colleague said.