when attempting to edit a submission, the payment field displays again.

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    photoguy123
    Asked on February 17, 2016 at 06:21 PM

    when attempting to edit a submission, the payment field displays again. can i just skip that or is that going to clear out a previous entry?

    f

    urther, if i have a zapier connection setup to this form, is the edited submission going to activate a zap and send the new submission data to my connected apps?


    This is a re-post of a comment on How to Edit Submissions Made on Your Forms



    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

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    beril
    Answered on February 18, 2016 at 03:28 AM

    No, it wont clear the previous entry. You can just update the required field then click on the submit button. At that time, it will change the updated filed.

    Let me show you how it works:

    I've changed two fields on edit submission. However, the payment tool didn't impressed by edit submission.

     

     

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    beril
    Answered on February 18, 2016 at 03:32 AM

    I've created a separate thread for your second question, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/775161

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    ypollack16
    Answered on February 18, 2016 at 01:46 PM
    New response receivedI attempted this myself with an authorize.net integration. it does not let you edit the submission if you don’t enter a new credit card. I would have to hide the payment field to be able to edit the submission. (please do not test on my account as my forms are live on my site and it is important there are no changes).
    ...
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    Kevin_G
    Answered on February 18, 2016 at 04:25 PM

    You may share us a sample about what you see when you are trying to edit a submissions. 

    I have tested on a sampled form that I have created and it works as expected, it does not ask me to enter any Credit Card info, I just edit other field and it works.